Auto-ID on Delivery: The Value of Auto-ID Technology in the Retail Supply Chain

Gavin Chappell, David Durdan, Greg Gilbert, Lyle Ginsburg, Jeff Smith, Joseph Tobolski

2002 · 60 citations · 0 references

Concepts

Abstract

Auto-ID technology has left the lab and is out in the real world so it’s not a matter of if, but when. Will you be ready to take advantage of the future scenario described above? Accenture has a vision for RFID and broader related technologies, called Silent Commerce. Silent Commerce creates unlimited new business opportunities by making objects intelligent and interactive. It is “silent” because communication and commerce can take place between objects such as cases of paper towels, dock doors and warehouse management systems. For several years we have been exploring the business potential of these innovative technologies at Accenture Technology Labs’ Silent Commerce Centers located in Chicago, IL; Palo Alto, California; and Sophia Antipolis, France.