Improving Retention Among Public Child Welfare Workers

Abstract

ABSTRACT This study expands understanding of personal and organizational factors related to retention among public child welfare workers and supervisors from the personal experiences of highly competent, long-term employees, following the original terminology used by Ellett and Ellett (1997), we termed the committed survivors. A series of focus group interviews was completed with child welfare employees in urban, suburban, and rural settings. The results of the study are described in six sections: (a) Engagement and Involvement of Participants; (b) Reminiscence: Organizational; (c) Reminiscence: Societal; (d) Personal Characteristics; (e) Core Themes; and (f) Group Differences. Implications of the findings for local administrators, supervisors and higher-level administrators to enhance employee retention, and for social work educators are discussed.