Journal of the Association for Information Systems · 2007 · 789 citations · 164 references
ManagementInformation SystemsOrganizational BehaviorBehavior Change TheoryInformation Systems DevelopmentInformation Systems ManagementTechnology AdoptionTheory Of Planned BehaviorAdoption ProcessIndividual AdoptionTechnology AcceptanceTechnology Adoption In OrganizationsTechnology Adoption Models
Research on individual-level technology adoption is one of the most mature streams of information systems research. The study compares technology adoption research progress with theory of planned behavior and job satisfaction, gauges its advancement, identifies fruitful future research areas, and calls for intervention-focused studies and a framework-driven agenda. The authors compare progress in technology adoption with that of theory of planned behavior and job satisfaction. The comparison shows that technology adoption research has made excellent progress.
Research on individual-level technology adoption is one of the most mature streams of information systems (IS) research. In this paper, we compare the progress in the area of technology adoption with two widely-researched streams in psychology and organizational behavior: theory of planned behavior and job satisfaction. In addition to gauging the progress in technology adoption research, this allows us to identify some fruitful areas for future research. Based on our comparison, we conclude that there has been excellent progress in technology adoption research. However, as a next step, we call for research focused on interventions, contingencies, and alternative theoretical perspectives (to the largely social psychology-based technology adoption research. Also, we believe it would be important to use the comparisons discussed here as a basis to develop a framework-driven set of future research directions to guide further work in this area.
164
The theory of planned behavior
Icek Ajzen · Organizational Behavior and Human Decision Processes · 1991 · 84.8K citations
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh · MIS Quarterly · 2003 · 42.5K citations