Organizational Context and Information Systems Success: A Contingency Approach

Abstract

:Previous research suggests that organizational factors can be as important as individual factors for the success of information systems. This paper proposes a contingency approach relating selected organizational factors, namely organizational size, maturity, resources, time frame, and IS sophistication to user satisfaction and system usage. The model is tested through an empirical investigation of 34 small and medium-sized manufacturing firms. Data analysis results indicate that while organizational time frame and is sophistication have a direct effect upon satisfaction and usage, the effect of size, maturity, and resources is mediated by IS sophistication