Symbolic Interaction · 2014 · 55 citations · 35 references
Social SciencesCommunicationHealth CommunicationMedical SociologyRisk CommunicationCommunication About UncertaintyConversation AnalysisDiagnostic UncertaintyHealth Risk CommunicationUncertainty CommunicationUncertainty PerceptionAdoption Of Medical TechnologiesCommunicating Medical UncertaintyCommunication Of Test ResultsCommunication Of Uncertain ResultsLikelihood PerceptionMultimodal Conversation AnalysisRisk Communication In Healthcare
The recognition of uncertainty as a pivotal issue for the sociology of medicine is longstanding. More recently, the widespread integration of new medical technologies into healthcare has led to a renewed analytic focus on uncertainty. However, there remains little work on the interactional manifestations of uncertainty. This article uses conversation analysis to examine how uncertainty is introduced and used in one specific setting: an antenatal screening clinic in Hong Kong. We focus on women who have received “screen positive” or higher risk results, and reflect on the ways in which uncertainty is an “essential tension” (Mazeland and ten Have 1996) in the activity of conveying these results to them. We conclude that as well as posing potential difficulties for interaction, the uncertainty of test results is also used here as an interactional resource in managing the institutionally defined category of “high risk.”
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Everyday Language: Studies in Ethnomethodology
George Psathas · Human Studies · 1979 · 2.3K citations
The Silent World of Doctor and Patient
Stanley Reiser · JAMA · 1985 · 723 citations