EAP Effectiveness and ROI

Beyond Customer Satisfaction

Steven M. Harris, Mark Adams, LaToya C. Hill et al. · Employee Assistance Quarterly · 2002 · 100 citations

Health Professions, Health Services Administration, Health Services Research +14

EAP Treatment Impact on Presenteeism and Absenteeism: Implications for Return on Investment

George E. Hargrave, Deirdre Hiatt, Rachael Alexander et al. · Journal of Workplace Behavioral Health · 2008 · 49 citations

Health Professions, Human Resource Management, Psychiatry +14

Health and Work Productivity: Making the Business Case for Quality Health Care

Jonathan Borak · Journal of Occupational and Environmental Medicine · 2007 · 25 citations

Public Affairs, Health Care Management, Health Services Administration +14

Client Satisfaction with University Employee Assistance Programs

Sally B. Philips · Employee Assistance Quarterly · 2005 · 13 citations

Education, Higher Education, Human Resource Management +13

The Effectiveness of a Problem Resolution and Brief Counseling EAP Intervention

Kirk C. Harlow · Journal of Workplace Behavioral Health · 2006 · 11 citations

Education, Counseling, Psychology +10