Unsubscription Frictions
Unsubscription Frictions is an academic construct within the study of subscription contracts that denotes the systemic, procedural, and psychological barriers impeding consumers' ability to discontinue subscribed services, thereby distinguishing itself from general contract termination challenges by specifically capturing the asymmetries and impediments unique to the unsubscription process.
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2017–2026
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1 publications · 54 citations
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1 publications · 53 citations
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