Sla Performance Management
SLA Performance Management is a service performance governance framework that systematically monitors, evaluates, and reports on the extent to which agreed service level objectives are met within a contractual service relationship.
37
Publications
903
Citations
156
Authors
85
Institutions
Publications per year
2017–2026
14
Parents
37
SLA guarantees for cloud services
Damián Serrano, Sara Bouchenak, Yousri Kouki et al. · Future Generation Computer Systems · 2015 · 99 citations
1–5 of 37
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85
Columbia University
New York, United States
2 h-index
6 publications
126 citations
Atos (Spain)
Madrid, Spain
2 h-index
3 publications
35 citations
University of Arizona
Tucson, United States
2 h-index
10 publications
210 citations

Universidad Carlos III de Madrid
Madrid, Spain
2 h-index
3 publications
39 citations

UNSW Sydney
Sydney, Australia
1 h-index
3 publications
180 citations
Fudan University
Shanghai, China
1 h-index
3 publications
33 citations

Scuola Superiore Sant'Anna
Pisa, Italy
1 h-index
2 publications
26 citations

Data61
Sydney, Australia
1 h-index
3 publications
180 citations
1–8 of 85
FGCS · 3 publications · 121 citations
3
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2 publications · 50 citations
2
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2 publications · 50 citations
2
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1 publications · 22 citations
1
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TNSM · 1 publications · 14 citations
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