Service Level Monitoring is a systematic process within service-level management that involves the continuous measurement, reporting, and evaluation of predefined service-level metrics to ensure alignment with agreed-upon service-level agreements in a monitored IT service environment.
36
Publications
993
Citations
105
Authors
46
Institutions
Publications per year
2017–2026
3
Publications
36
Monitoring, Prediction and Prevention of SLA Violations in Composite Services
Philipp Leitner, Anton Michlmayr, Florian Rosenberg et al. · 2010 · 140 citations
Service Level Agreement Monitor (SALMon)
David Ameller, Xavier Franch · 2008 · 56 citations · Full text
1–5 of 36
Authors
105
- XF
3
h-index
- GS
3
h-index
- HW
2
h-index
- VS
2
h-index
- GW
2
h-index
1–5 of 105
Institutions
46
Universitat Politècnica de Catalunya
Barcelona, Spain
3 h-index
8 publications
300 citations
IBM (United States)
Armonk, United States
3 h-index
8 publications
266 citations
Fraunhofer Institute for Production Systems and Design Technology
Berlin, Germany
2 h-index
4 publications
86 citations
Boeing (United States)
Chicago, United States
2 h-index
11 publications
417 citations
City, University of London
London, United Kingdom
2 h-index
3 publications
67 citations
Behavioral Tech Research, Inc.
Seattle, United States
2 h-index
11 publications
417 citations
Hewlett-Packard (United States)
Palo Alto, United States
2 h-index
3 publications
68 citations
Technische Universität Berlin
Berlin, Germany
2 h-index
4 publications
86 citations
1–8 of 46
Venues
- IEEE Transactions on Network and Service Management
TNSM · 2 publications · 34 citations
2
h-index
- IEEE Journal on Selected Areas in Communications
1 publications · 27 citations
1
h-index
- International Journal of Physical Distribution & Logistics Management
1 publications · 12 citations
1
h-index
- Future Generation Computer Systems
FGCS · 1 publications · 15 citations
1
h-index
- International Journal of Web and Grid Services
1 publications · 25 citations
1
h-index
1–5