Concepedia

Service Level Modeling

Service Level Modeling is a formal method within Service-Level Management that specifies, analyzes, and represents the structure, relationships, and performance criteria of service levels to enable systematic design, evaluation, and optimization of service delivery agreements.

97

Publications

5.2K

Citations

265

Authors

132

Institutions

Publications per year

2017–2026

16

Parents

Publications

97

Turning software into a service

Mark Turner, David Budgen, Pearl Brereton · Computer · 2003 · 534 citations · Full text

, , +14

Strategic design of public bicycle sharing systems with service level constraints

Jenn-Rong Lin, Ta‐Hui Yang · Transportation Research Part E Logistics and Transportation Review · 2010 · 430 citations

, , +16

Service-oriented modeling and architecture

Ali Arsanjani · Medical Entomology and Zoology · 2004 · 316 citations

, , +12

Optimality of (<i>s</i>, <i>S</i>) Policies in Inventory Models with Markovian Demand

Suresh Sethi, Feng Cheng · Operations Research · 1997 · 265 citations

, , +17

Component Commonality with Service Level Requirements

Yigal Gerchak, Michael J. Magazine, Amelie Gamble · Management Science · 1988 · 219 citations

, , +17

1–5 of 97

Authors

265

  1. ŞA
    Ş. Armağan Tarim

    Hacettepe University, Türkiye

    3 publications · 78 citations

    3

    h-index

  2. DG
    D. Goderis

    University of Surrey, United Kingdom

    3 publications · 136 citations

    3

    h-index

  3. CJ
    Christian Jacquenet

    Orange (France), France

    2 publications · 79 citations

    2

    h-index

  4. SP
    Steven Prestwich

    University College Cork, Ireland

    2 publications · 53 citations

    2

    h-index

  5. GP
    George Pavlou

    University College London, United Kingdom

    2 publications · 79 citations

    2

    h-index

1–5 of 265

Institutions

132

  1. IBM Research - Thomas J. Watson Research Center

    Yorktown Heights, United States

    3 h-index

    10 publications

    1.4K citations

  2. Hacettepe University

    Ankara, Türkiye

    3 h-index

    4 publications

    103 citations

  3. Koç University

    Istanbul, Türkiye

    3 h-index

    6 publications

    136 citations

  4. École Polytechnique Fédérale de Lausanne

    Lausanne, Switzerland

    2 h-index

    2 publications

    56 citations

  5. Indian Institute of Management Ahmedabad

    Ahmedabad, India

    2 h-index

    2 publications

    34 citations

  6. Luleå University of Technology

    Luleå, Sweden

    2 h-index

    3 publications

    41 citations

  7. University College Cork

    Cork, Ireland

    2 h-index

    4 publications

    106 citations

  8. Technische Universität Berlin

    Berlin, Germany

    2 h-index

    3 publications

    65 citations

1–8 of 132

Venues

  1. Operations Research

    6 publications · 444 citations

    6

    h-index

  2. European Journal of Operational Research

    4 publications · 94 citations

    4

    h-index

  3. Production and Operations Management

    POMS · 4 publications · 253 citations

    4

    h-index

  4. International Journal of Production Research

    4 publications · 191 citations

    4

    h-index

  5. IIE Transactions

    3 publications · 190 citations

    3

    h-index

1–5