Concepedia

Service Completion Processes

Service Completion Processes is a service management framework that specifies the structured sequence of activities, criteria, and handoffs required to finalize a service delivery, distinguishing it from preceding service phases by its focus on verification, closure, and customer confirmation.

104

Publications

3.4K

Citations

221

Authors

152

Institutions

Publications per year

2017–2026

25

Parents

Publications

104

Lazy is timely: Status updates by an energy harvesting source

Roy D. Yates · 2015 · 425 citations

, , +13

Outcomes of States’ Scholarship, Loan Repayment, and Related Programs for Physicians

Donald E. Pathman, Thomas R. Konrad, Tonya S. King et al. · Medical Care · 2004 · 148 citations

, , +13

Feasibility and Effectiveness of an Evidence-Based Asthma Service in Australian Community Pharmacies: A Pragmatic Cluster Randomized Trial

Carol Armour, Helen K. Reddel, Kate LeMay et al. · Journal of Asthma · 2012 · 109 citations · Full text

, , +17

Equilibrium customer strategies and social-profit maximization in the single-server constant retrial queue

Antonis Economou, Spyridoula Kanta · Naval Research Logistics (NRL) · 2011 · 105 citations

, , +17

The Queue Inference Engine: Deducing Queue Statistics from Transactional Data

Richard C. Larson · Management Science · 1990 · 98 citations

, , +16

1–5 of 104

Authors

221

  1. XC
    Xiuli Chao

    University of Michigan, United States

    4 publications · 69 citations

    4

    h-index

  2. PR
    P. Rajadurai

    SASTRA University, India

    4 publications · 126 citations

    4

    h-index

  3. MP
    Michael Pinedo

    New York University, United States

    4 publications · 69 citations

    4

    h-index

  4. AE
    Antonis Economou

    National and Kapodistrian University of Athens, Greece

    3 publications · 128 citations

    3

    h-index

  5. MS
    M.C. Saravanarajan

    Vellore Institute of Technology University, India

    3 publications · 102 citations

    3

    h-index

1–5 of 221

Institutions

152

  1. Columbia University

    New York, United States

    5 h-index

    7 publications

    159 citations

  2. Georgia Institute of Technology

    Atlanta, United States

    5 h-index

    7 publications

    146 citations

  3. Vellore Institute of Technology University

    Vellore, India

    4 h-index

    10 publications

    274 citations

  4. Massachusetts Institute of Technology

    Cambridge, United States

    4 h-index

    5 publications

    160 citations

  5. National and Kapodistrian University of Athens

    Athens, Greece

    3 h-index

    5 publications

    245 citations

  6. PSG INSTITUTE OF TECHNOLOGY AND APPLIED RESEARCH

    Coimbatore, India

    3 h-index

    6 publications

    82 citations

  7. University of Oslo

    Oslo, Norway

    3 h-index

    4 publications

    85 citations

  8. New Jersey Institute of Technology

    Newark, United States

    3 h-index

    3 publications

    51 citations

1–8 of 152

Venues

  1. Journal of Applied Probability

    JAP · 10 publications · 206 citations

    10

    h-index

  2. Operations Research

    4 publications · 147 citations

    4

    h-index

  3. Production and Operations Management

    POMS · 4 publications · 128 citations

    4

    h-index

  4. Advances in Applied Probability

    AAP · 4 publications · 114 citations

    4

    h-index

  5. 3

    h-index

1–5