Concepedia

Service Capacity Utilization

Service Capacity Utilization is a performance metric that quantifies the extent to which available service capacity is being used relative to its maximum potential, distinguishing it from production-oriented capacity measures by focusing specifically on intangible, demand-driven service delivery systems.

73

Publications

3.3K

Citations

206

Authors

135

Institutions

Publications per year

2017–2026

21

Parents

Publications

73

Public transport planning adaption under the COVID-19 pandemic crisis: literature review of research needs and directions

Konstantinos Gkiotsalitis, Oded Cats · Transport Reviews · 2020 · 478 citations · Full text

, , +15

Does Capacity Utilization Affect the “Stickiness” of Cost?

Ramji Balakrishnan, Michael J. Petersen, Naomi S. Soderstrom · Journal of Accounting Auditing & Finance · 2004 · 251 citations

, , +13

Understanding the Power of Pull-Based Streaming Protocol: Can We Do Better?

Meng Zhang, Qian Zhang, Lifeng Sun et al. · IEEE Journal on Selected Areas in Communications · 2007 · 230 citations

, , +17

Performance of peer-to-peer networks: Service capacity and role of resource sharing policies

Xiangying Yang, Gustavo de Veciana · Performance Evaluation · 2005 · 187 citations

, , +13

Hospital Choice of Rural Medicare Beneficiaries: Patient, Hospital Attributes, and the Patient–Physician Relationship

Wan‐Tzu Connie Tai, Frank W. Porell, E. Kathleen Adams · Health Services Research · 2004 · 158 citations · Full text

, , +14

1–5 of 73

Authors

206

  1. RC
    Roberto Ciccone

    Tethys Research Institute, Italy

    2 publications · 127 citations

    2

    h-index

  2. CT
    Christian Terwiesch

    University of Pennsylvania, United States

    2 publications · 57 citations

    2

    h-index

  3. SS
    Sergei Savin

    University of Pennsylvania, United States

    2 publications · 57 citations

    2

    h-index

  4. HB
    Hessam Bavafa

    University of Wisconsin–Madison, United States

    2 publications · 57 citations

    2

    h-index

  5. GY
    Guo-liang Yang

    Chinese Academy of Sciences, China

    2 publications · 61 citations

    2

    h-index

1–5 of 206

Institutions

135

  1. University of Pennsylvania

    Philadelphia, United States

    3 h-index

    5 publications

    130 citations

  2. Chinese Academy of Sciences

    Beijing, China

    2 h-index

    3 publications

    105 citations

  3. Universidad Carlos III de Madrid

    Madrid, Spain

    2 h-index

    3 publications

    42 citations

  4. Institutes of Science and Development

    Beijing, China

    2 h-index

    3 publications

    105 citations

  5. London School of Economics and Political Science

    London, United Kingdom

    2 h-index

    4 publications

    72 citations

  6. Delft University of Technology

    Delft, The Netherlands

    2 h-index

    6 publications

    613 citations

  7. Shanghai Jiao Tong University

    Shanghai, China

    2 h-index

    5 publications

    139 citations

  8. Federal Reserve Board of Governors

    Washington D.C., United States

    2 h-index

    2 publications

    152 citations

1–8 of 135

Venues

  1. European Journal of Operational Research

    5 publications · 170 citations

    5

    h-index

  2. Iris (Roma Tre University)

    Repository · 2 publications · 127 citations

    2

    h-index

  3. 2

    h-index

  4. Psychiatric Services

    2 publications · 29 citations

    2

    h-index

  5. Manchester School

    1 publications · 13 citations

    1

    h-index

1–5