Concepedia

Service Access Design

Service Access Design is a strategic framework within omnichannel service design that integrates and orchestrates multiple touchpoints and channels to enable seamless, consistent, and context-aware customer access to services across physical, digital, and hybrid environments.

35

Publications

3.6K

Citations

124

Authors

59

Institutions

Publications per year

2017–2026

6

Parents

Publications

35

A data-oriented (and beyond) network architecture

Teemu Koponen, Mohit Chawla, Byung-Gon Chun et al. · 2007 · 1.4K citations

, , +15

A data-oriented (and beyond) network architecture

Teemu Koponen, Mohit Chawla, Byung-Gon Chun et al. · ACM SIGCOMM Computer Communication Review · 2007 · 706 citations

, , +15

A Cooperative Quality-Aware Service Access System for Social Internet of Vehicles

Zhaolong Ning, Xiping Hu, Zhikui Chen et al. · IEEE Internet of Things Journal · 2017 · 288 citations

, , +14

Integration of wireless LAN and 3G wireless - Interworking architecture between 3GPP and WLAN systems

K. Ahmavaara, Henry Haverinen, R. Pichna · IEEE Communications Magazine · 2003 · 240 citations

, , +17

Architecture and protocols for the Internet of Things: A case study

Angelo Castellani, Nicola Bui, Paolo Casari et al. · 2010 · 216 citations

, , +13

1–5 of 35

Authors

124

  1. IS
    Ion Stoica

    University of California, Berkeley, United States

    2 publications · 2.1K citations

    2

    h-index

  2. BC
    Byung-Gon Chun

    Seoul National University, South Korea

    2 publications · 2.1K citations

    2

    h-index

  3. MC
    Mohit Chawla

    International Computer Science Institute, United States

    2 publications · 2.1K citations

    2

    h-index

  4. SS
    Scott Shenker

    University of California, Berkeley, United States

    2 publications · 2.1K citations

    2

    h-index

  5. TK
    Teemu Koponen

    University of California, Berkeley, United States

    2 publications · 2.1K citations

    2

    h-index

1–5 of 124

Institutions

59

  1. University College London

    London, United Kingdom

    3 h-index

    4 publications

    181 citations

  2. University of California, Berkeley

    Berkeley, United States

    3 h-index

    13 publications

    12.5K citations

  3. Berkeley College

    New York, United States

    2 h-index

    10 publications

    10.4K citations

  4. International Computer Science Institute

    Berkeley, United States

    2 h-index

    4 publications

    4.2K citations

  5. Mental Health Research UK

    Leicester, United Kingdom

    1 h-index

    1 publications

    18 citations

  6. Universidad de Cádiz

    Cadiz, Spain

    1 h-index

    1 publications

    30 citations

  7. Université de Sherbrooke

    Sherbrooke, Canada

    1 h-index

    2 publications

    24 citations

  8. Macquarie University

    Sydney, Australia

    1 h-index

    1 publications

    30 citations

1–8 of 59

Venues

  1. IEEE Communications Magazine

    2 publications · 269 citations

    2

    h-index

  2. ACM SIGCOMM Computer Communication Review

    CCR · 1 publications · 706 citations

    1

    h-index

  3. Personal and Ubiquitous Computing

    1 publications · 27 citations

    1

    h-index

  4. Culture Health & Sexuality

    1 publications · 16 citations

    1

    h-index

  5. American Journal of Orthopsychiatry

    1 publications · 55 citations

    1

    h-index

1–5