Queue Performance Measurement

Queue Performance Measurement is a service performance measurement method that specifically assesses the efficiency and effectiveness of queue management systems by quantifying wait times, service times, and resource utilization to evaluate system responsiveness and customer experience.

34

Publications

1.7K

Citations

82

Authors

41

Institutions

Publications per year

2017–2026

11

Authors

82

  1. BA
    Benjamin Avi-Itzhak

    Technion – Israel Institute of Technology, Israel

    3 publications · 114 citations

    3

    h-index

  2. HL
    Hanoch Levy

    Tel Aviv University, Israel

    2 publications · 102 citations

    2

    h-index

  3. SZ
    Shiyu Zhou

    University of Wisconsin–Madison, United States

    1 publications · 23 citations

    1

    h-index

  4. JP
    Jean Pierre Mukeba Kanyinda

    1 publications · 12 citations

    1

    h-index

  5. RR
    R. Ramesh

    Datta Meghe Institute of Higher Education and Research, India

    1 publications · 116 citations

    1

    h-index

1–5 of 82

Venues

  1. Performance Evaluation

    2 publications · 49 citations

    2

    h-index

  2. Operations Research

    2 publications · 481 citations

    2

    h-index

  3. Advances in Applied Probability

    AAP · 2 publications · 102 citations

    2

    h-index

  4. Scientific Research and Essays

    1 publications · 35 citations

    1

    h-index

  5. Universal Journal of Management

    UJM · 1 publications · 13 citations

    1

    h-index

1–5