Queue Management Systems

Queue Management Systems is a service automation system that orchestrates customer flow and service delivery in retail environments by dynamically scheduling, tracking, and optimizing waiting lines through digital signage, ticketing, and real-time data analytics.

228

Publications

10.6K

Citations

592

Authors

291

Institutions

Publications per year

2017–2026

43

Authors

592

  1. YJ
    Yuanwei Jing

    Northeastern University, China

    3 publications · 36 citations

    3

    h-index

  2. JK
    Jogesh K. Muppala

    Hong Kong University of Science and Technology, Hong Kong SAR China

    3 publications · 82 citations

    3

    h-index

  3. SK
    S.S. Kunniyur

    University of Illinois Urbana-Champaign, United States

    3 publications · 996 citations

    3

    h-index

  4. XC
    Xiaolin Chang

    Beijing Jiaotong University, China

    3 publications · 82 citations

    3

    h-index

  5. RP
    Ren Ping Liu

    Commonwealth Scientific and Industrial Research Organisation, Australia

    3 publications · 148 citations

    3

    h-index

1–5 of 592

Venues

  1. Telecommunication Systems

    6 publications · 249 citations

    6

    h-index

  2. Performance Evaluation

    5 publications · 268 citations

    5

    h-index

  3. Queueing Systems

    6 publications · 499 citations

    5

    h-index

  4. Computer Networks

    5 publications · 137 citations

    4

    h-index

  5. Computer Communications

    4 publications · 120 citations

    4

    h-index

1–5