Quality Function Deployment Publications

Publications in Quality Function Deployment

Explore the most influential research papers and scholarly works that have shaped Quality Function Deployment. Use the concept filter below to focus on a specific sub-area of research.

Quality Function Deployment

6.1K

Publications

312K

Citations

Showing yearly statistics from 2000-2026.

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	Year	Citations
The House of Quality John R. Hauser Harvard business review EngineeringIndustrial EngineeringKobe Shipyard SiteQuality Management SystemsSocial Sciences	1988	2.3K
The Voice of the Customer Abbie Griffin, John R. Hauser Marketing Science Total Quality ManagementCustomer SatisfactionCustomer ExperienceEngineeringCommunication	1993	1.9K
Customer satisfaction with services: putting perceived value into the equation Gordon H.G. McDougall, Terrence J. Levesque Journal of Services Marketing Customer ExperienceCustomer SatisfactionCore Service QualityValue TheoryConsumer Research	2000	1.8K
Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing Ilias O. Pappas, Arch G. Woodside International Journal of Information Management Customer SatisfactionInformation SystemsBusiness IntelligenceBusiness CaseQuality Function Deployment	2021	1.8K
The empirical assessment of construct validity Scott W O'Leary‐Kelly, Robert J. Vokurka Journal of Operations Management EngineeringEducational PsychologyBehavioral Operation ManagementPerformance Measurement SystemsQuality Function Deployment	1998	1.2K
Multi-Criteria Inventory Classification Using a New Method of Evaluation Based on Distance from Average Solution (EDAS) Mehdi Keshavarz-Ghorabaee, Edmundas Kazimieras Zavadskas, Laya Olfat, Informatica Logistics ProcessesEngineeringLogistics OptimizationIndustrial EngineeringAverage Solution	2015	1.2K
Multi‐criteria supplier selection using fuzzy AHP Cengiz Kahraman, Ufuk Cebeci, Ziya Ulukan Logistics Information Management Logistics ProcessesFuzzy SystemsEngineeringFuzzy AhpMultiple-criteria Decision Analysis	2003	1.2K
Relationships between implementation of TQM, JIT, and TPM and manufacturing performance O. Kristy, Kathleen E. McKone, Roger G. Schroeder Journal of Operations Management Total Quality ManagementEngineeringIndustrial EngineeringSmart ManufacturingJoint Implementation	2001	1.1K
Juran's quality handbook Joseph M. Juran, A. Blanton Godfrey, Robert E. Hoogstoel, Total Quality ManagementEngineeringQuality Improvement ProcessQuality Management SystemsQuality Evaluation	1999	1.1K
The Logical Framework Method for Defining Project Success David Baccarini Project Management Journal Software MaintenanceProject-based OrganizationConstruction Project ManagementEngineeringProject Management	1999	1.1K
How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment Kurt Matzler, Hans H. Hinterhuber Technovation Total Quality ManagementCustomer SatisfactionService QualityProject ManagementDesign	1998	1.1K
Identification of the Critical Factors of TQM* Simon A. Black, Leslie J. Porter Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Management Systems	1996	1K

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