Problem Backlog Management

Problem Backlog Management is a systematic method for identifying, prioritizing, tracking, and resolving underlying causes of incidents in IT service management by maintaining and governing a structured repository of known problems to support continuous service improvement.

2

Publications

33

Citations

2

Authors

1

Institutions

Publications per year

2017–2026

1

Authors

2

  1. MM
    Max M. Houck

    West Virginia University, United States

    1 publications · 20 citations

    1

    h-index

  2. JG
    J. Gordon Daines

    Brigham Young University, United States

    1 publications · 13 citations

    1

    h-index

1–2 of 2

Institutions

1

  1. Florida International University

    Miami, United States

    1 h-index

    1 publications

    20 citations

1–1 of 1

Venues

  1. The American Archivist

    1 publications · 13 citations

    1

    h-index

  2. Forensic Science International Synergy

    1 publications · 20 citations

    1

    h-index

1–2