Concepedia

Journey Map Evaluation

Journey Map Evaluation is a systematic method for assessing the effectiveness, accuracy, and usability of journey maps by identifying gaps, inconsistencies, and opportunities for improvement in the representation of user experiences.

14

Publications

361

Citations

37

Authors

19

Institutions

Publications per year

2017–2026

10

Parents

Publications

14

Journey mapping as a novel approach to healthcare: a qualitative mixed methods study in palliative care

Stephanie Ly, Fiona Runacres, Peter Poon · BMC Health Services Research · 2021 · 84 citations · Full text

, , +12

The eCommerce Customer Journey: A Model to Assess and Compare the User Experience of the eCommerce Websites

Riccardo Mangiaracina, Gianluca Brugnoli, ro Perego · RePEc: Research Papers in Economics · 2009 · 45 citations

, , +17

<scp>ShareHeart</scp>: A patient journey map of patients with ischemia and non‐obstructive coronary artery disease based on qualitative research

Dinah L. van Schalkwijk, Jos Widdershoven, Suzette Elias‐Smale et al. · Journal of Clinical Nursing · 2022 · 28 citations · Full text

, , +15

An effective approach to develop location-based augmented reality information support

Komang Candra Brata, Deron Liang · International Journal of Electrical and Computer Engineering (IJECE) · 2019 · 27 citations · Full text

, , +14

A Patient Journey Map to Improve the Home Isolation Experience of Persons With Mild COVID-19: Design Research for Service Touchpoints of Artificial Intelligence in eHealth

Qian He, Fei Du, Lianne Simonse · JMIR Medical Informatics · 2021 · 27 citations · Full text

, , +12

1–5 of 14

Authors

37

  1. JY
    Jiaqi Yan

    Xi’an Jiaotong-Liverpool University, China

    1 publications · 20 citations

    1

    h-index

  2. PA
    Periklis Andritsos

    University of Toronto, Canada

    1 publications · 12 citations

    1

    h-index

  3. JW
    Jos Widdershoven

    Elisabeth-TweeSteden Ziekenhuis, Netherlands

    1 publications · 28 citations

    1

    h-index

  4. SL
    Stephanie Ly

    Children's Hospital of Los Angeles, United States

    1 publications · 84 citations

    1

    h-index

  5. JB
    Jenny Blennerhassett

    Prince of Wales Hospital, Australia

    1 publications · 14 citations

    1

    h-index

1–5 of 37

Institutions

19

  1. Radboud University Nijmegen

    Nijmegen, The Netherlands

    1 h-index

    2 publications

    56 citations

  2. Tilburg University

    Tilburg, The Netherlands

    1 h-index

    5 publications

    140 citations

  3. Xi’an Jiaotong-Liverpool University

    Suzhou, China

    1 h-index

    5 publications

    100 citations

  4. Delft University of Technology

    Delft, The Netherlands

    1 h-index

    3 publications

    81 citations

  5. Monash Medical Centre

    Clayton, Australia

    1 h-index

    2 publications

    168 citations

  6. Monash University

    Melbourne, Australia

    1 h-index

    3 publications

    252 citations

  7. Digital Science (United Kingdom)

    London, United Kingdom

    1 h-index

    1 publications

    28 citations

  8. HEC Montréal

    Montreal, Canada

    1 h-index

    6 publications

    156 citations

1–8 of 19

Venues

  1. Journal of Clinical Nursing

    JCN · 1 publications · 28 citations

    1

    h-index

  2. Information Design Journal

    IDJ · 1 publications · 16 citations

    1

    h-index

  3. Designs

    1 publications · 26 citations

    1

    h-index

  4. BPM (Demos)

    1 publications · 12 citations

    1

    h-index

  5. Studies in health technology and informatics

    Book series · 1 publications · 16 citations

    1

    h-index

1–5