Concepedia

Field Service Scheduling

Field Service Scheduling is a service operations management framework that systematically allocates and coordinates mobile workforces and resources to geographically distributed customer sites under time and capacity constraints.

23

Publications

610

Citations

60

Authors

41

Institutions

Publications per year

2017–2026

1

Parents

Publications

23

Workforce cross-training decisions in field service systems with two job types

Saligrama Agnihothri, Anjay Kumar Mishra, Donald Simmons · Journal of the Operational Research Society · 2003 · 55 citations

, , +15

The field service function in the electronics industry: Providing a link between customers and production/marketing

Dennis Lee Hull, James F. Cox · International Journal of Production Economics · 1994 · 48 citations

, , +14

A 2-stage method for a field service routing problem with stochastic travel and service times

S. Binart, Pierre Dejax, Michel Gendreau et al. · Computers & Operations Research · 2015 · 46 citations

, , +14

Cross‐training Decisions in Field Services with Three Job Types and Server–Job Mismatch*

Saligrama Agnihothri, Ajay Kumar Mishra · Decision Sciences · 2004 · 41 citations · Full text

, , +16

Scheduling of field service resources in cloud manufacturing based on multi-population competitive-cooperative GWO

Bo Yang, Shilong Wang, Qingqing Cheng et al. · Computers & Industrial Engineering · 2021 · 38 citations

, , +15

1–5 of 23

Authors

60

  1. AV
    Arthur V. Hill

    University of Minnesota, United States

    3 publications · 65 citations

    3

    h-index

  2. SA
    Saligrama Agnihothri

    Binghamton University, United States

    2 publications · 96 citations

    2

    h-index

  3. PD
    Pierre Dejax

    Université de Montréal, Canada

    2 publications · 68 citations

    2

    h-index

  4. MJ
    Michael J. Drevna

    Ohio University, United States

    1 publications · 36 citations

    1

    h-index

  5. MB
    M. Brinn

    1 publications · 37 citations

    1

    h-index

1–5 of 60

Institutions

41

  1. Binghamton University

    Binghamton, United States

    2 h-index

    4 publications

    192 citations

  2. University of Minnesota

    Minneapolis, United States

    2 h-index

    3 publications

    74 citations

  3. École Centrale de Nantes

    Nantes, France

    2 h-index

    2 publications

    68 citations

  4. 3M (United States)

    Saint Paul, United States

    1 h-index

    2 publications

    24 citations

  5. West Virginia University

    Morgantown, United States

    1 h-index

    1 publications

    33 citations

  6. UNSW Sydney

    Sydney, Australia

    1 h-index

    1 publications

    22 citations

  7. Shanghai Jiao Tong University

    Shanghai, China

    1 h-index

    5 publications

    140 citations

  8. Saint Joseph's University

    Philadelphia, United States

    1 h-index

    2 publications

    36 citations

1–8 of 41

Venues

  1. Decision Sciences

    4 publications · 127 citations

    4

    h-index

  2. Computers & Operations Research

    2 publications · 67 citations

    2

    h-index

  3. Journal of the Operational Research Society

    OR · 1 publications · 55 citations

    1

    h-index

  4. International Journal of Production Economics

    1 publications · 48 citations

    1

    h-index

  5. Production and Operations Management

    POMS · 1 publications · 16 citations

    1

    h-index

1–5