Concepedia

Failed Delivery Management

Failed Delivery Management is a logistical framework within last-mile delivery systems that systematically addresses the identification, resolution, and prevention of unsuccessful delivery attempts, distinguishing itself by its focus on minimizing service failure impacts through operational adjustments, customer communication, and rerouting strategies.

14

Publications

805

Citations

38

Authors

23

Institutions

Publications per year

2017–2026

6

Parents

Publications

14

Addressing the Last Mile Problem

Liying Song, Tom Cherrett, Fraser McLeod et al. · Transportation Research Record Journal of the Transportation Research Board · 2009 · 140 citations

, , +12

Transport impacts of local collection/delivery points

Fraser McLeod, Tom Cherrett, Liying Song · International Journal of Logistics Research and Applications · 2006 · 105 citations

, , +15

Paying for Free Delivery: Dependent Self-Employment as a Measure of Precarity in Parcel Delivery

Sian Moore, Kirsty Newsome · Work Employment and Society · 2018 · 102 citations

, , +12

Angle of fetal head progression measured using transperineal ultrasound as a predictive factor of vacuum extraction failure

T. Bultez, Thibaud Quibel, P. Bouhanna et al. · Ultrasound in Obstetrics and Gynecology · 2015 · 96 citations · Full text

, , +17

Carbon Dioxide Benefits of Using Collection–Delivery Points for Failed Home Deliveries in the United Kingdom

Julia Edwards, Alan Campbell McKinnon, Tom Cherrett et al. · Transportation Research Record Journal of the Transportation Research Board · 2010 · 91 citations

, , +17

1–5 of 14

Authors

38

  1. TC
    Tom Cherrett

    University of Southampton, United Kingdom

    3 publications · 336 citations

    3

    h-index

  2. LS
    Liying Song

    Beijing Jiaotong University, China

    3 publications · 336 citations

    3

    h-index

  3. FM
    Fraser McLeod

    University of Southampton, United Kingdom

    3 publications · 336 citations

    3

    h-index

  4. AS
    Arianna Seghezzi

    Politecnico di Milano, Italy

    1 publications · 20 citations

    1

    h-index

  5. AC
    Alan Campbell McKinnon

    Heriot-Watt University, United Kingdom

    1 publications · 91 citations

    1

    h-index

1–5 of 38

Institutions

23

  1. University of Southampton

    Southampton, United Kingdom

    3 h-index

    7 publications

    777 citations

  2. Beijing Jiaotong University

    Beijing, China

    2 h-index

    3 publications

    371 citations

  3. University of Greenwich

    London, United Kingdom

    1 h-index

    1 publications

    102 citations

  4. University of Puerto Rico System

    San Juan, Puerto Rico

    1 h-index

    1 publications

    32 citations

  5. Hôpital Charles-Foix

    Ivry-sur-Seine, France

    1 h-index

    3 publications

    30 citations

  6. BI Norwegian Business School

    Oslo, Norway

    1 h-index

    1 publications

    17 citations

  7. Vrije Universiteit Brussel

    Brussels, Belgium

    1 h-index

    3 publications

    216 citations

  8. The University of Queensland

    Brisbane, Australia

    1 h-index

    1 publications

    30 citations

1–8 of 23

Venues

  1. 2

    h-index

  2. Journal of Retailing and Consumer Services

    2 publications · 62 citations

    2

    h-index

  3. International Journal of Project Management

    1 publications · 17 citations

    1

    h-index

  4. Ultrasound in Obstetrics and Gynecology

    1 publications · 96 citations

    1

    h-index

  5. 1

    h-index

1–5