Expectation Gap Analysis

Expectation Gap Analysis is a methodological framework within stakeholder expectations management that systematically identifies, quantifies, and evaluates discrepancies between stakeholders' anticipated outcomes and actual organizational performance.

163

Publications

8.4K

Citations

340

Authors

201

Institutions

Publications per year

2017–2026

44

Authors

340

  1. MS
    Mahdi Salehi

    Ferdowsi University of Mashhad, Iran

    5 publications · 201 citations

    5

    h-index

  2. JD
    Juergen D. Gloeck

    University of Pretoria, South Africa

    4 publications · 92 citations

    4

    h-index

  3. RW
    Richard W. Houston

    University of Alabama, United States

    4 publications · 154 citations

    4

    h-index

  4. GK
    Gary K. Taylor

    University of Alabama, United States

    4 publications · 154 citations

    4

    h-index

  5. BP
    Brenda Porter

    Victoria University of Wellington, New Zealand

    3 publications · 754 citations

    3

    h-index

1–5 of 340

Venues

  1. Managerial Auditing Journal

    MAJ · 16 publications · 1.1K citations

    14

    h-index

  2. International Journal of Auditing

    IJA · 9 publications · 396 citations

    9

    h-index

  3. Accounting Education

    4 publications · 595 citations

    4

    h-index

  4. SSRN Electronic Journal

    Repository · 4 publications · 94 citations

    4

    h-index

  5. UpSpace Institutional Repository (University of Pretoria)

    Repository · 4 publications · 92 citations

    4

    h-index

1–5