Concepedia

Customer Order Processing

Customer Order Processing is a core function within an Order Management System that encompasses the systematic receipt, validation, entry, and initial handling of customer purchase requests, distinguished by its focus on transforming incoming orders into actionable fulfilment workflows while ensuring data accuracy, compliance with business rules, and integration across sales, inventory, and billing modules.

132

Publications

4.9K

Citations

315

Authors

164

Institutions

Publications per year

2017–2026

34

Parents

Publications

132

An evaluation of order picking routeing policies

Charles G. Petersen · International Journal of Operations & Production Management · 1997 · 251 citations

, , +17

Integrating production and engineering perspectives on the customer order decoupling point

Joakim Wikner, Martin Rudberg · International Journal of Operations & Production Management · 2005 · 227 citations

, , +11

Supply chains in the construction industry

Anders Segerstedt, Thomas Olofsson · Supply Chain Management An International Journal · 2010 · 225 citations

, , +13

Blockchain-driven customer order management

Veronica Martinez, Michael Zhao, Ciprian Blujdea et al. · International Journal of Operations & Production Management · 2019 · 179 citations · Full text

, , +17

The role of the customer order decoupling point in production and supply chain management

Jan Olhager · Computers in Industry · 2010 · 165 citations

, , +14

1–5 of 132

Authors

315

  1. YZ
    Yaping Zhao

    Shenzhen University, China

    3 publications · 43 citations

    4

    h-index

  2. XX
    Xiaoyun Xu

    Peking University, China

    3 publications · 43 citations

    4

    h-index

  3. WL
    Weihua Liu

    Tianjin University, China

    3 publications · 81 citations

    3

    h-index

  4. JW
    Joakim Wikner

    Linköping University, Sweden

    2 publications · 262 citations

    3

    h-index

  5. YL
    Yanni Liu

    Collaborative Innovation Center of Chemical Science and Engineering Tianjin, China

    3 publications · 43 citations

    3

    h-index

1–5 of 315

Institutions

164

  1. University of Hong Kong

    Pok Fu Lam, Hong Kong

    5 h-index

    9 publications

    355 citations

  2. Linköping University

    Linköping, Sweden

    4 h-index

    4 publications

    654 citations

  3. Peking University

    Beijing, China

    3 h-index

    12 publications

    252 citations

  4. Tianjin University

    Tianjin, China

    3 h-index

    8 publications

    218 citations

  5. Brandeis University

    Waltham, United States

    2 h-index

    3 publications

    44 citations

  6. Incheon National University

    Incheon, South Korea

    2 h-index

    2 publications

    92 citations

  7. West University of Timişoara

    Timișoara, Romania

    2 h-index

    4 publications

    130 citations

  8. Free University of Bozen-Bolzano

    Bolzano, Italy

    2 h-index

    5 publications

    113 citations

1–8 of 164

Venues

  1. International Journal of Production Research

    18 publications · 561 citations

    15

    h-index

  2. International Journal of Operations & Production Management

    IJOPM · 7 publications · 868 citations

    7

    h-index

  3. SSRN Electronic Journal

    Repository · 4 publications · 110 citations

    4

    h-index

  4. Computers & Operations Research

    4 publications · 114 citations

    4

    h-index

  5. 4

    h-index

1–5