Concepedia

Customer Flow Planning

Customer Flow Planning is a methodological framework in retail space design that systematically organizes the spatial layout and circulation pathways within a retail environment to optimize the movement, navigation, and behavioral engagement of customers in accordance with strategic merchandising and operational objectives.

7

Publications

432

Citations

24

Authors

12

Institutions

Publications per year

2017–2026

2

Parents

Publications

7

Optimal Location of Discretionary Service Facilities

Oded Berman, Richard C. Larson, Nikoletta Fouska · Transportation Science · 1992 · 290 citations · Full text

, , +17

Forecasting third-party mobile payments with implications for customer flow prediction

Shaohui Ma, Robert Fildes · International Journal of Forecasting · 2020 · 42 citations

, , +14

The Study of Customer Complaints Management Based on System Dynamics: Modeling and Simulation

Jinlan Liu, Jian Kang, Yin Bai et al. · 2006 · 30 citations

, , +16

Retail store customer flow and COVID-19 transmission

Robert A. Shumsky, Laurens Debo, Rebecca M. Lebeaux et al. · Proceedings of the National Academy of Sciences · 2021 · 24 citations · Full text

, , +17

Simulation modeling and analysis for in-store merchandizing of retail stores with enhanced information technology

Kanna Miwa, Soemon Takakuwa · Institutional Repositories DataBase (IRDB) · 2008 · 18 citations · Full text

, , +17

1–5 of 7

Authors

24

  1. ST
    Soemon Takakuwa

    Nagoya University, Japan

    2 publications · 36 citations

    2

    h-index

  2. KM
    Kanna Miwa

    Nagoya University, Japan

    2 publications · 36 citations

    2

    h-index

  3. AG
    Anne G. Hoen

    Dartmouth College, United States

    1 publications · 24 citations

    1

    h-index

  4. QP
    Quang P. Nguyen

    Dartmouth College, United States

    1 publications · 24 citations

    1

    h-index

  5. RM
    Rebecca M. Lebeaux

    Dartmouth College, United States

    1 publications · 24 citations

    1

    h-index

1–5 of 24

Institutions

12

  1. Nagoya University

    Nagoya, Japan

    2 h-index

    2 publications

    36 citations

  2. Nagoya Gakuin University

    Nagoya, Japan

    2 h-index

    2 publications

    36 citations

  3. Massachusetts Institute of Technology

    Cambridge, United States

    2 h-index

    2 publications

    300 citations

  4. Center for Information Technology

    Bethesda, United States

    1 h-index

    1 publications

    10 citations

  5. Lancaster University

    Lancaster, United Kingdom

    1 h-index

    1 publications

    42 citations

  6. National Taiwan University

    Taipei, Taiwan

    1 h-index

    3 publications

    30 citations

  7. Research Center for Information Technology Innovation, Academia Sinica

    Taipei, Taiwan

    1 h-index

    2 publications

    20 citations

  8. Tianjin University

    Tianjin, China

    1 h-index

    4 publications

    120 citations

1–8 of 12

Venues

  1. Proceedings of the National Academy of Sciences

    PNAS · 1 publications · 24 citations

    1

    h-index

  2. IEEE Pervasive Computing

    1 publications · 10 citations

    1

    h-index

  3. Institutional Repositories DataBase (IRDB)

    Repository · 1 publications · 18 citations

    1

    h-index

  4. Transportation Science

    1 publications · 290 citations

    1

    h-index

  5. 2008 Winter Simulation Conference

    Conference · 1 publications · 18 citations

    1

    h-index

1–5