Customer Dwell Time

Customer Dwell Time is a retail metrics construct that measures the duration a customer spends within a physical store environment, distinguishing it from related temporal measures by focusing specifically on active in-store presence as an indicator of engagement and interaction with store atmospherics.

48

Publications

2.4K

Citations

140

Authors

62

Institutions

Publications per year

2017–2026

15

Authors

140

  1. AD
    Alexa Delbosc

    Monash University, Australia

    2 publications · 44 citations

    2

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  2. GC
    Graham Currie

    Monash University, Australia

    2 publications · 44 citations

    2

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  3. ML
    Mounia Lalmas

    Queen Mary University of London, United Kingdom

    2 publications · 114 citations

    2

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  4. SC
    Steven Chien

    New Jersey Institute of Technology, United States

    2 publications · 146 citations

    2

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  5. FS
    Fei Sun

    Alibaba Group (China), China

    1 publications · 58 citations

    1

    h-index

1–5 of 140

Venues

  1. 8

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  2. 2

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  3. 2

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  4. Journal of Advanced Transportation

    1 publications · 31 citations

    1

    h-index

  5. Journal of Public Transportation

    1 publications · 183 citations

    1

    h-index

1–5