Consumer Mediation

Consumer Mediation is a formal dispute resolution mechanism, belonging to the genus of alternative dispute resolution methods, that specifically facilitates the amicable settlement of conflicts between consumers and traders through the impartial intervention of a third-party mediator, distinguished by its procedural focus on imbalanced power dynamics, accessibility, and consumer protection within commercial transactions.

19

Publications

512

Citations

19

Authors

12

Institutions

Publications per year

2017–2026

2

Variants

Consumer Dispute Mediation

Authors

19

  1. CH
    Christopher Hodges

    University of Oxford, United Kingdom

    2 publications · 46 citations

    2

    h-index

  2. NC
    Naomi Creutzfeldt

    University of Westminster, United Kingdom

    2 publications · 41 citations

    2

    h-index

  3. IB
    Iris Benöhr

    University of Oxford, United Kingdom

    2 publications · 60 citations

    2

    h-index

  4. TJ
    Thomas J. Stipanowich

    Pepperdine University, United States

    1 publications · 45 citations

    1

    h-index

  5. HH
    Hiroki Habuka

    Ministry of Economy, Trade and Industry, Japan

    1 publications · 11 citations

    1

    h-index

1–5 of 19

Venues

  1. ERA Forum

    2 publications · 46 citations

    2

    h-index

  2. Law & Society Review

    2 publications · 69 citations

    2

    h-index

  3. Journal of Consumer Policy

    2 publications · 49 citations

    2

    h-index

  4. 2

    h-index

  5. Journal of information, law and technology

    1 publications · 25 citations

    1

    h-index

1–5