Concepedia

Complaint Intake Processes

Complaint Intake Processes is a structured organizational mechanism within consumer complaint resolution systems that systematically identifies, receives, and records consumer grievances through standardized channels and protocols, distinguishing it from subsequent stages focused on analysis, escalation, or resolution.

3

Publications

47

Citations

8

Authors

5

Institutions

Publications per year

2017–2026

1

Parents

Publications

3

1–3 of 3

Authors

8

  1. LP
    Lindsay Peterson

    University of South Florida, United States

    1 publications · 13 citations

    1

    h-index

  2. DJ
    Dylan J. Jester

    University of South Florida, United States

    1 publications · 13 citations

    1

    h-index

  3. NK
    Nooshin Khobzi Rotondi

    University of Toronto, Canada

    1 publications · 18 citations

    1

    h-index

  4. BR
    Brian Rush

    Centre for Addiction and Mental Health, Canada

    1 publications · 18 citations

    1

    h-index

  5. JR
    John R. Bowblis

    Miami University, United States

    1 publications · 13 citations

    1

    h-index

1–5 of 8

Institutions

5

  1. University of Toronto

    Toronto, Canada

    1 h-index

    1 publications

    18 citations

  2. University of South Florida

    Tampa, United States

    1 h-index

    3 publications

    39 citations

  3. Miami University

    Oxford, United States

    1 h-index

    1 publications

    13 citations

  4. Centre for Addiction and Mental Health

    Toronto, Canada

    1 h-index

    1 publications

    18 citations

  5. Toronto Metropolitan University

    Toronto, Canada

    1 h-index

    1 publications

    18 citations

1–5 of 5

Venues

  1. BMC Health Services Research

    1 publications · 18 citations

    1

    h-index

  2. Journal of Applied Gerontology

    JAG · 1 publications · 13 citations

    1

    h-index

  3. Social Science & Medicine (1967)

    1 publications · 16 citations

    1

    h-index

1–3