Change Request Optimization is a methodological framework within change request management that systematically enhances the prioritization, allocation, and resolution of change requests by minimizing resource overhead and maximizing implementation efficiency.
3
Publications
41
Citations
13
Authors
6
Institutions
Publications per year
2017–2026
1
Parents
Publications
3
Optimizing Change Request Scheduling in IT Service Management
Leila Zia, Yixin Diao, Daniela Roşu et al. · 2008 · 14 citations
1–3 of 3
Authors
13
- YCYguaratã Cerqueira Cavalcanti
Universidade Federal de Pernambuco, Brazil
1 publications · 10 citations
1
h-index
- PAPaulo Anselmo da Motal S. Neto
Universidade Federal de Pernambuco, Brazil
1 publications · 10 citations
1
h-index
- YDYixin Diao
IBM Research - Thomas J. Watson Research Center, United States
1 publications · 14 citations
1
h-index
- ES
1
h-index
- WZWilliam Z. Bernstein
National Institute of Standards and Technology, United States
1 publications · 17 citations
1
h-index
1–5 of 13
Institutions
6
Universidade Federal da Bahia
Salvador, Brazil
1 h-index
2 publications
20 citations
IBM Research - Thomas J. Watson Research Center
Yorktown Heights, United States
1 h-index
4 publications
56 citations
Universidade Federal de Pernambuco
Recife, Brazil
1 h-index
1 publications
10 citations
Korea Advanced Institute of Science and Technology
Daejeon, South Korea
1 h-index
1 publications
17 citations
National Institute of Standards and Technology
Gaithersburg, United States
1 h-index
4 publications
68 citations
Stanford University
Stanford, United States
1 h-index
1 publications
14 citations
1–6 of 6
Venues
- Journal of Systems and Software
JSS · 1 publications · 10 citations
1
h-index
- International Journal of Production Research
1 publications · 17 citations
1
h-index
1–2