Call Abandonment Rules
Call Abandonment Rules is a regulatory framework that specifies the permissible rate at which unsolicited outbound telemarketing calls may be disconnected before being answered by a live agent, distinguishing it from other telemarketing regulations by focusing explicitly on minimizing consumer disruption caused by premature call termination.
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2017–2026
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1 publications · 16 citations
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BSTJ · 1 publications · 16 citations
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