Balking Behavior

Balking Behavior is a customer behavior in queuing systems where an arriving individual decides not to join the queue upon perceiving excessive wait times or system congestion.

48

Publications

2.4K

Citations

96

Authors

56

Institutions

Publications per year

2017–2026

5

Authors

96

  1. AE
    Antonis Economou

    National and Kapodistrian University of Athens, Greece

    4 publications · 434 citations

    4

    h-index

  2. JW
    Jinting Wang

    Beijing Jiaotong University, China

    4 publications · 212 citations

    4

    h-index

  3. FZ
    Feng Zhang

    Beijing Jiaotong University, China

    3 publications · 198 citations

    3

    h-index

  4. UY
    Uri Yechiali

    Tel Aviv University, Israel

    2 publications · 304 citations

    2

    h-index

  5. RK
    Rakesh Kumar

    Shri Mata Vaishno Devi University, India

    2 publications · 52 citations

    2

    h-index

1–5 of 96

Venues

  1. Operations Research

    4 publications · 580 citations

    4

    h-index

  2. European Journal of Operational Research

    3 publications · 172 citations

    3

    h-index

  3. Applied Mathematics and Computation

    3 publications · 149 citations

    3

    h-index

  4. Queueing Systems

    2 publications · 54 citations

    2

    h-index

  5. Management Science

    2 publications · 136 citations

    2

    h-index

1–5