Concepedia

Balking

Balking is a customer behavior phenomenon in queueing systems wherein an arriving entity decides not to join the queue due to perceived congestion or service delays, distinguishing it from other departure-related behaviors such as reneging or jockeying.

79

Publications

3.8K

Citations

140

Authors

84

Institutions

Publications per year

2017–2026

10

Parents

Publications

79

Congestion Tolls for Poisson Queuing Processes

Noel M. Edelson, David K. Hilderbrand · Econometrica · 1975 · 507 citations

, , +17

Some Queuing Problems with Balking and Reneging. I

C. J. Ancker, A. V. Gafarian · Operations Research · 1963 · 246 citations

, , +17

On Optimal Balking Rules and Toll Charges in the <i>GI</i>/<i>M</i>/1 Queuing Process

Uri Yechiali · Operations Research · 1971 · 193 citations

, , +17

Equilibrium balking strategies in the observable single-server queue with breakdowns and repairs

Antonis Economou, Spyridoula Kanta · Operations Research Letters · 2008 · 175 citations

, , +10

QUEUEING WITH BALKING

Frank A. Haight · Biometrika · 1957 · 148 citations

, , +15

1–5 of 79

Authors

140

  1. AE
    Antonis Economou

    National and Kapodistrian University of Athens, Greece

    5 publications · 509 citations

    5

    h-index

  2. RK
    Rakesh Kumar

    Shri Mata Vaishno Devi University, India

    4 publications · 87 citations

    4

    h-index

  3. VG
    Veena Goswami

    KIIT University, India

    3 publications · 41 citations

    3

    h-index

  4. SK
    Spyridoula Kanta

    National and Kapodistrian University of Athens, Greece

    3 publications · 330 citations

    3

    h-index

  5. JW
    Jinting Wang

    Beijing Jiaotong University, China

    3 publications · 138 citations

    3

    h-index

1–5 of 140

Institutions

84

  1. National and Kapodistrian University of Athens

    Athens, Greece

    5 h-index

    9 publications

    938 citations

  2. Yanshan University

    Qinhuangdao, China

    4 h-index

    10 publications

    287 citations

  3. KIIT University

    Bhubaneswar, India

    3 h-index

    4 publications

    51 citations

  4. Beijing Jiaotong University

    Beijing, China

    3 h-index

    8 publications

    328 citations

  5. Universidad Complutense de Madrid

    Madrid, Spain

    3 h-index

    4 publications

    165 citations

  6. Gauhati University

    Guwahati, India

    3 h-index

    5 publications

    173 citations

  7. Indian Institute of Technology Bhubaneswar

    Bhubaneswar, India

    2 h-index

    4 publications

    62 citations

  8. South China University of Technology

    Guangzhou, China

    2 h-index

    4 publications

    100 citations

1–8 of 84

Venues

  1. Operations Research

    6 publications · 713 citations

    6

    h-index

  2. Queueing Systems

    5 publications · 187 citations

    5

    h-index

  3. Applied Mathematical Modelling

    4 publications · 101 citations

    4

    h-index

  4. European Journal of Operational Research

    4 publications · 186 citations

    4

    h-index

  5. OPSEARCH

    4 publications · 89 citations

    4

    h-index

1–5