Concepedia

Backstage Modeling

Backstage Modeling is a service design method that systematically represents the internal organizational processes, resources, and actor interactions not directly visible to customers, thereby distinguishing it from frontstage elements by focusing exclusively on the operational infrastructure enabling service delivery.

7

Publications

278

Citations

22

Authors

12

Institutions

Publications per year

2017–2026

3

Parents

Publications

7

Backstage and frontstage interactions in management accountants' identity work

Lukas Goretzki, Martin Messner · Accounting Organizations and Society · 2018 · 103 citations

, , +14

Meanwhile Backstage

Spencer E. Cahill, WILLIAM DISTLER, CYNTHIA LACHOWETZ et al. · Urban Life · 1985 · 48 citations

, , +12

Front-Stage Stars and Backstage Producers: The Role of Judges in Problem-Solving Courts

Shannon Portillo, Danielle S. Rudes, Jill Viglione et al. · Victims & Offenders · 2013 · 46 citations

, , +17

Goffman’s Backstage Revisited: Conceptual Relevance in Contemporary Social Interactions

Sandro Serpa, Carlos Miguel Ferreira · International Journal of Social Science Studies · 2018 · 30 citations · Full text

, , +9

Modelling the roles of designers and teaching staff when doing participatory design with children in special education

Wolmet Barendregt, Peter Börjesson, Eva Eriksson et al. · 2018 · 25 citations · Full text

, , +15

1–5 of 7

Authors

22

  1. LG
    Lukas Goretzki

    Universität Innsbruck, Austria

    1 publications · 103 citations

    1

    h-index

  2. WD
    WILLIAM DISTLER

    1 publications · 48 citations

    1

    h-index

  3. SS
    Sandro Serpa

    Universidade dos Açores, Portugal

    1 publications · 30 citations

    1

    h-index

  4. SP
    Shannon Portillo

    University of Kansas, United States

    1 publications · 46 citations

    1

    h-index

  5. MN
    Matthew Nelson

    George Mason University, United States

    1 publications · 46 citations

    1

    h-index

1–5 of 22

Institutions

12

  1. Eindhoven University of Technology

    Eindhoven, The Netherlands

    1 h-index

    1 publications

    25 citations

  2. Polytechnic Institute of Castelo Branco

    Castelo Branco, Portugal

    1 h-index

    1 publications

    30 citations

  3. Aarhus University

    Aarhus, Denmark

    1 h-index

    1 publications

    25 citations

  4. Swinburne University of Technology

    Melbourne, Australia

    1 h-index

    1 publications

    16 citations

  5. Chalmers University of Technology

    Gothenburg, Sweden

    1 h-index

    2 publications

    50 citations

  6. Universidade dos Açores

    Ponta Delgada, Portugal

    1 h-index

    1 publications

    30 citations

  7. Stockholm School of Economics

    Stockholm, Sweden

    1 h-index

    1 publications

    103 citations

  8. University of Gothenburg

    Gothenburg, Sweden

    1 h-index

    3 publications

    75 citations

1–8 of 12

Venues

  1. International Journal of Social Science Studies

    IJSSS · 1 publications · 30 citations

    1

    h-index

  2. Accounting Organizations and Society

    1 publications · 103 citations

    1

    h-index

  3. Journal of Learning Analytics

    1 publications · 16 citations

    1

    h-index

  4. Urban Life

    1 publications · 48 citations

    1

    h-index

  5. Victims & Offenders

    1 publications · 46 citations

    1

    h-index

1–5