Concepedia

Appointment Scheduling Systems

Appointment Scheduling Systems is a service automation system that orchestrates the reservation, coordination, and management of time-based service delivery slots by integrating user availability, resource constraints, and operational policies to optimize access and reduce latency in service fulfillment.

82

Publications

5.1K

Citations

178

Authors

89

Institutions

Publications per year

2017–2026

22

Parents

Publications

82

Appointment scheduling in health care: Challenges and opportunities

Diwakar Gupta, Brian T. Denton · IIE Transactions · 2008 · 1.1K citations

, , +17

Designing appointment scheduling systems for ambulatory care services

Emre A. Veral, Harry Rosen · Health Care Management Science · 2006 · 368 citations

, , +12

Scheduling Arrivals to Queues: A Single-Server Model with No-Shows

Refael Hassin, Sharon Mendel · Management Science · 2008 · 199 citations

, , +17

APPOINTMENT SYSTEMS IN HOSPITAL OUTPATIENT DEPARTMENTS

Joseph D. Welch, NormanT.J. Bailey · The Lancet · 1952 · 180 citations

, , +9

Assessment of Patient Classification in Appointment System Design

Emre A. Veral, Harry Rosen · Production and Operations Management · 2008 · 169 citations

, , +12

1–5 of 82

Authors

178

  1. NH
    Nathan Huynh

    University of South Carolina, United States

    4 publications · 307 citations

    4

    h-index

  2. EA
    Emre A. Veral

    Baruch College, United States

    3 publications · 558 citations

    3

    h-index

  3. SC
    Stefan Creemers

    KU Leuven, Belgium

    3 publications · 73 citations

    3

    h-index

  4. DW
    David Worthington

    Lancaster University, United Kingdom

    3 publications · 167 citations

    3

    h-index

  5. AK
    Alex Kuiper

    University of Amsterdam, Netherlands

    3 publications · 102 citations

    3

    h-index

1–5 of 178

Institutions

89

  1. University of South Carolina

    Columbia, United States

    4 h-index

    8 publications

    643 citations

  2. Shanghai Jiao Tong University

    Shanghai, China

    3 h-index

    7 publications

    258 citations

  3. University of Amsterdam

    Amsterdam, The Netherlands

    3 h-index

    7 publications

    257 citations

  4. Baruch College

    New York, United States

    3 h-index

    6 publications

    1.1K citations

  5. KU Leuven

    Leuven, Belgium

    3 h-index

    6 publications

    146 citations

  6. University of Minnesota

    Minneapolis, United States

    3 h-index

    4 publications

    1.4K citations

  7. Lancaster University

    Lancaster, United Kingdom

    2 h-index

    3 publications

    293 citations

  8. University of Calgary

    Calgary, Canada

    2 h-index

    2 publications

    200 citations

1–8 of 89

Venues

  1. European Journal of Operational Research

    6 publications · 253 citations

    6

    h-index

  2. Journal of the Operational Research Society

    OR · 5 publications · 316 citations

    5

    h-index

  3. Omega

    4 publications · 172 citations

    4

    h-index

  4. BMJ

    4 publications · 47 citations

    4

    h-index

  5. Health Care Management Science

    HCMS · 3 publications · 497 citations

    3

    h-index

1–5