Concepedia

Administrative Process Digitization

Administrative Process Digitization is the systematic conversion of governmental administrative procedures into digital formats to enable automated, efficient, and transparent service delivery within the broader framework of e-government transformation.

74

Publications

3.5K

Citations

147

Authors

96

Institutions

Publications per year

2017–2026

43

Parents

Publications

74

E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery

Antonio Cordella, Niccolò Tempini · Government Information Quarterly · 2015 · 300 citations · Full text

, , +14

Digital transformation toward AI-augmented public administration: The perception of government employees and the willingness to use AI in government

Michael J. Ahn, Yu‐Che Chen · Government Information Quarterly · 2021 · 263 citations

, , +16

Electronic transformation of government in the U.K.: a research agenda

Zahir Irani, Tony Elliman, Paul Jackson · European Journal of Information Systems · 2007 · 220 citations · Full text

, , +14

Digitization or equality: When government automation covers some, but not all citizens

Karl Kristian Larsson · Government Information Quarterly · 2020 · 179 citations · Full text

, , +17

The digital cage: Administrative exclusion through information architecture – The case of the Dutch civil registry's master data management system

Rik Peeters, Arjan Widlak · Government Information Quarterly · 2018 · 135 citations

, , +11

1–5 of 74

Authors

147

  1. SZ
    S. Zouridis

    Tilburg University, Netherlands

    2 publications · 98 citations

    2

    h-index

  2. UM
    Ulf Melin

    Linköping University, Sweden

    2 publications · 150 citations

    2

    h-index

  3. IL
    Ida Lindgren

    Linköping University, Sweden

    2 publications · 150 citations

    2

    h-index

  4. MH
    Michael Horning

    Virginia Tech, United States

    2 publications · 36 citations

    2

    h-index

  5. HZ
    Helle Zinner Henriksen

    Copenhagen Business School, Denmark

    1 publications · 87 citations

    1

    h-index

1–5 of 147

Institutions

96

  1. Tilburg University

    Tilburg, The Netherlands

    3 h-index

    4 publications

    128 citations

  2. Åbo Akademi University

    Turku, Finland

    2 h-index

    3 publications

    229 citations

  3. University of Edinburgh

    Edinburgh, United Kingdom

    2 h-index

    4 publications

    91 citations

  4. Pennsylvania State University

    State College, United States

    2 h-index

    2 publications

    36 citations

  5. Zhejiang University

    Hangzhou, China

    2 h-index

    2 publications

    65 citations

  6. Bucharest University of Economic Studies

    Bucharest, Romania

    2 h-index

    5 publications

    218 citations

  7. Linköping University

    Linköping, Sweden

    2 h-index

    5 publications

    330 citations

  8. University of Ljubljana

    Ljubljana, Slovenia

    1 h-index

    6 publications

    168 citations

1–8 of 96

Venues

  1. Government Information Quarterly

    11 publications · 1.4K citations

    11

    h-index

  2. 2

    h-index

  3. 2

    h-index

  4. Administrative Consulting

    2 publications · 25 citations

    2

    h-index

  5. SAGE Open

    2 publications · 98 citations

    2

    h-index

1–5