Statistics
Publications
3
Citations
71
H-Index
3
Active since
2020
Daphine Nyangoma is an author specializing in empathy in service encounters, emotional understanding, and communication.
Publications per year
2020–2021
3
3
Standard Operating Procedures in Civil Aviation: Implementation Gaps and Risk Exposure Factors
Maida Nkonye Asata, Daphine Nyangoma, Chinelo Harriet Okolo · International Journal of Multidisciplinary Research and Growth Evaluation · 2021 · 24 citations · Full text
Engineering, Operations Management, Organizational Behavior +17
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