Arun Kumar Mittapelly

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Citations

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Active since

2023

Affiliations

Guidewire (United States)(Current)

Salesforce (United States)

Arun Kumar Mittapelly is an author at Guidewire (United States) specializing in management information systems, predictive lead scoring, and machine learning.

Publications per year

2023–2024

Publications

Sentiment Analysis in Customer Interactions: Using AI-Powered Sentiment Analysis in Salesforce Service Cloud to Improve Customer Satisfaction

Vasanta Kumar Tarra, Arun Kumar Mittapelly · International Journal of Artificial Intelligence Data Science and Machine Learning · 2023 · 12 citations · Full text

Computing, Cloud Computing, Computer Science +16

AI-Driven Lead Scoring in Salesforce: Using Machine Learning Models to Prioritize High-Value Leads and Optimize Conversion Rates

Vasanta Kumar Tarra, Arun Kumar Mittapelly · International Journal of Emerging Trends in Computer Science and Information Technology · 2024 · 10 citations · Full text

Business, Business Analytics, Management Information Systems +16

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