Fenny Kusuma D.W. is an author at Petra Christian University specializing in organizational behavior, customer satisfaction, and hospitality management.
Top concepts
BusinessManagementHuman ResourcesEmployee EngagementHospitality IndustryCustomer SatisfactionHospitality MarketingHospitality ManagementOrganizational BehaviorOrganizational Communication
Publications per year
2012–2012
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