Yingxia Cao

Post-purchase shipping and customer service experiences in online shopping and their impact on customer satisfaction

Yingxia Cao, Haya Ajjan, Paul Hong · Asia Pacific Journal of Marketing and Logistics · 2018 · 206 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

Using social media applications for educational outcomes in college teaching: A structural equation analysis

Yingxia Cao, Haya Ajjan, Paul Hong · British Journal of Educational Technology · 2013 · 157 citations

Educational Outcomes, Digital Marketing, Education +26

Using social media for competitive business outcomes

Yingxia Cao, Haya Ajjan, Paul Hong et al. · Journal of Advances in Management Research · 2018 · 86 citations

Social Media Use, Social Media, Organizational Communication +13

Antecedents and consequences of social media utilization in college teaching: a proposed model with mixed‐methods investigation

Yingxia Cao, Paul Hong · On the Horizon The International Journal of Learning Futures · 2011 · 73 citations

Education, Social Influence, Communication +21

Sustainable Behavior, Perceived Globalization Impact, World-Mindedness, Identity, and Perceived Risk in College Samples from the United States, China, and Taiwan

Aghop Der‐Karabetian, Yingxia Cao, Michelle Alfaro · Ecopsychology · 2014 · 51 citations

Social Psychology, Sustainable Development, Environmental Psychology +21