S Diljit is an author at University of Malaya specializing in data science, business, and information retrieval.
Top concepts
BusinessMarketingManagementData ScienceService QualityCustomer ServiceConsumer ResearchPurchase IntentionCustomer SatisfactionHospitality Marketing
Publications per year
2011–2012
2
2
Antecedents of customer loyalty: Does service quality suffice?
Kiran Kaur, S Diljit · 2011 · 102 citations
Customer Satisfaction, Service Quality, Service Research +11
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