Concepedia
Statistics
Publications
1
Citations
563
H-Index
Active since
1991
Gavin R. Fick is an author specializing in service quality models, service quality indicators, and service quality metrics.
Publications per year
1991–1991
Measuring Service Quality in the Travel and Tourism Industry
Gavin R. Fick, J. R. Brent Ritchie · Journal of Travel Research · 1991 · 563 citations
Management, Quality Management, Tourism Management +17
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