2
Publications
54
Citations
2
H-Index
2020
Active since
Affiliations
Franco Guamán is an author at Universidad Técnica Particular de Loja specializing in social computing, technology, and education.
Top concepts
EducationTechnologyEngineeringCommunicationUser ExperienceSocial ComputingConversation AnalysisHuman-computer InteractionDesignCustomer Service
Publications per year
2020–2022
2
2
Use of chatbots for user service in higher education institutions
Jorge Cordero, Alcides Toledo, Franco Guamán et al. · 2020 · 19 citations
Chatbot, Engineering, Education +17
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1–2 of 2