Concepedia

Wan Normila Mohamad

WN

3

Publications

235

Citations

3

H-Index

2012

Active since

Affiliations

Universiti Teknologi MARA(Current)

Wan Normila Mohamad is an author at Universiti Teknologi MARA specializing in customer satisfaction, marketing, and health services research.

Top concepts

MarketingCustomer SatisfactionHealth Services ResearchNursingBusinessMedicineManagementPrimary CareFamily MedicineQuality Of Life

Publications per year

2012–2016

3

Publications

3

Linking Service Quality, Patients’ Satisfaction and Behavioral Intentions: An Investigation on Private Healthcare in Malaysia

Nor Khasimah Aliman, Wan Normila Mohamad · Procedia - Social and Behavioral Sciences · 2016 · 106 citations · Full text

Total Quality Management, Customer Satisfaction, Family Medicine +19

Perceptions of Service Quality and Behavioral Intentions: A Mediation Effect of Patient Satisfaction in the Private Health Care in Malaysia

Nor Khasimah Aliman, Wan Normila Mohamad · International Journal of Marketing Studies · 2013 · 67 citations · Full text

Family Medicine, Quality Of Life, Customer Satisfaction +20

The Moderating Effect of Medical Travel Facilitators in Medical Tourism

Wan Normila Mohamad, Azizah Omar, Mahmod Sabri Haron · Procedia - Social and Behavioral Sciences · 2012 · 62 citations · Full text

Customer Satisfaction, Tourism Management, International Tourism +16

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