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Author

Luan Guo

Washington State University

Also Known As

Luan Guo

3

Publications

43

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2

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Washington State University
LG

About

Luan Guo is an author at Washington State University specializing in automation, customer satisfaction, and engineering.

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Engineering

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Communication

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Marketing

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Robotics

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Affective Computing

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Luan Guo

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1

Publications

41

Citations

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H-Index

YearCitations

The role of service robots in enhancing customer satisfaction in embarrassing contexts

Luan Guo, Liduo Gong, Ziyang Xu,

Journal of Hospitality and Tourism Management

2024

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