Concepedia

Peng Chor Leong

PC

Statistics

Publications

2

Citations

65

H-Index

2

Active since

2000

Affiliations

Nanyang Technological University(Current)

Peng Chor Leong is an author at Nanyang Technological University specializing in online help, help desk support, and help systems.

Publications per year

2000–2002

2

Publications

2

An integrated help desk support for customer services over the World Wide Web — a case study

Schubert Foo, Siu Cheung Hui, Peng Chor Leong et al. · Computers in Industry · 2000 · 50 citations

, , +12

Web-based intelligent helpdesk-support environment

Schubert Foo, Siu Cheung Hui, Peng Chor Leong · International Journal of Systems Science · 2002 · 15 citations

, , +16

1–2 of 2