Concepedia

J. J. Po-An Hsieh

JJ

Statistics

Publications

2

Citations

117

H-Index

2

Active since

2011

Affiliations

National Dong Hwa University(Current)

J. J. Po-An Hsieh is an author at National Dong Hwa University specializing in service delivery, innovation management, and service quality perception.

Publications per year

2011–2013

2

Publications

2

Intellectual Capital and Value Creation-Is Innovation Capital a Missing Link?

William S. C. Chang, J. J. Po-An Hsieh · International Journal of Business and Management · 2011 · 104 citations · Full text

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Exploring the Zone of Tolerance for Internal Customers in IT-Enabled Call Centers

J. J. Po-An Hsieh, Piyush Sharma, Arun Rai et al. · Journal of Service Research · 2013 · 13 citations

, , +15

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