1
Publications
45
Citations
1
H-Index
2021
Active since
Affiliations
School of Business and Management(Current)
Agus Usman is an author at School of Business and Management specializing in service marketing, hospitality industry, and total quality management.
Top concepts
BusinessMarketingManagementEngineeringReliabilityQuality SystemsService QualityService MarketingHospitality IndustryCustomer Satisfaction
Publications per year
2021–2021
1
1
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