Concepedia

Rafaa Morgos

RM

Statistics

Publications

1

Citations

13

H-Index

1

Active since

2024

Affiliations

Al-Balqa Applied University(Current)

Rafaa Morgos is an author at Al-Balqa Applied University specializing in management information systems, personalization strategies, and customer satisfaction.

Publications per year

2024–2024

1

Publications

1

Examining the mediating role of customer empowerment: the impact of chatbot usability on customer satisfaction in Jordanian commercial banks

Haitham Hmoud Alshibly, Asma Alwreikat, Rafaa Morgos et al. · Cogent Business & Management · 2024 · 13 citations · Full text

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