Concepedia

Juliana Alvarez

JA

1

Publications

24

Citations

1

H-Index

2020

Active since

Affiliations

HEC Montréal(Current)

Juliana Alvarez is an author at HEC Montréal specializing in design, product experience, and customer satisfaction.

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Publications per year

2020–2020

1

Publications

1

An Enriched Customer Journey Map: How to Construct and Visualize a Global Portrait of Both Lived and Perceived Users’ Experiences?

Juliana Alvarez, Pierre‐Majorique Léger, Marc Frédette et al. · Designs · 2020 · 24 citations · Full text

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