Sugeng Santoso

The Effect of Product Quality, Service Quality, Customer Satisfaction on Customer Loyalty

Nurul Fitrianis Naini, Sugeng Santoso, Tanti Stevany Andriani et al. · Journal of Consumer Sciences · 2022 · 137 citations · Full text

Customer Experience, Customer Satisfaction, Destination Marketing +15

Blockchain in Indonesia University: A Design Viewboard of Digital Technology Education

Amitkumar Dudhat, Nuke Puji Lestari Santoso, Henderi Henderi et al. · Aptisi Transactions On Technopreneurship (ATT) · 2021 · 61 citations · Full text

Design Viewboard, Education, Distributed Ledger +16

Artificial Intelligence Robots And Revolutionizing Society In Terms Of Technology, Innovation, Work And Power

Efa Ayu Nabila, Sugeng Santoso, Yudi Muhtadi et al. · IAIC Transactions on Sustainable Digital Innovation (ITSDI) · 2021 · 50 citations · Full text

Artificial Intelligence, Artificial Intelligence Robots, Engineering +23

The Role of Service and Product Quality on Customer Loyalty

Agus Taufik, Sugeng Santoso, Muhamad Irfan Fahmi et al. · Journal of Consumer Sciences · 2022 · 47 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +11

Analysis of the potential context of Blockchain on the usability of Gamification with Game-Based Learning

Tarisya Ramadhan, Qurotul Aini, Sugeng Santoso et al. · International Journal of Cyber and IT Service Management · 2021 · 42 citations · Full text

Video Game Development, Online Gaming, Game Theory +21