Eric W.T. Ngai

Statistics

Publications

Citations

173

H-Index

Active since

2007

Affiliations

Hong Kong Polytechnic University(Current)

Eric W.T. Ngai is an author at Hong Kong Polytechnic University specializing in management, customer experience management, and management information systems.

ORCID

Publications per year

2007–2025

Publications

Developing an e-logistics system: a case study

Angappa Gunasekaran, Eric W.T. Ngai, T.C.E. Cheng · International Journal of Logistics Research and Applications · 2007 · 67 citations

Management, Information Technology, Supply Chain Management +17

Inter‐organizational knowledge management in complex products and systems

Jin Chen, Tong Liang, Eric W.T. Ngai · Journal of Technology Management in China · 2007 · 24 citations

Management, Knowledge Management, Organization Studies +14

Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System

Eric W.T. Ngai, Ka‐leung Moon, K.F. Tsang et al. · Communications of the Association for Information Systems · 2008 · 22 citations · Full text

Business, Management Information Systems, Retail Management +17

The Role of Managerial Attitudes in the Adoption of Technological Innovations

March L. To, Eric W.T. Ngai · International Journal of Enterprise Information Systems · 2007 · 21 citations

Management, Innovation Management, Technology Management +11

IT Infrastructure Capabilities and Business Process Improvements

Chuck C.H. Law, Eric W.T. Ngai · Information Resources Management Journal · 2007 · 21 citations

Business, Information Technology, Management Information Systems +13

1–5 of 6