Concepedia

Geetika Arora

GA

Statistics

Publications

5

Citations

229

H-Index

5

Active since

2008

Affiliations

Indian Institute of Management Ranchi(Current)

Geetika Arora is an author at Indian Institute of Management Ranchi specializing in customer satisfaction, business, and marketing.

Top concepts

BusinessMarketingCustomer SatisfactionTourismManagementService QualityBankingFinanceCovid-19Medicine

Publications per year

2008–2022

5

Publications

5

Determinants of Customer Satisfaction on Service Quality: A Study of Railway Platforms in India

Geetika Arora, Shefali Nandan · Journal of Public Transportation · 2010 · 128 citations · Full text

Total Quality Management, Customer Satisfaction, Railway Traffic +11

Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station

Piyali Ghosh, Mohit Kumar Ojha, Geetika Arora · Transport Policy · 2017 · 40 citations

Railway Traffic, Customer Satisfaction, Public Transport +8

Adverse events and breakthrough infections associated with COVID‐19 vaccination in the Indian population

Geetika Arora, Jyoti Taneja, Priya Bhardwaj et al. · Journal of Medical Virology · 2022 · 28 citations · Full text

Covid-19 Epidemiology, Vaccine Hesitancy, Experienced Adverse Events +17

Internet Banking in India: Issues and Prospects

Geetika Arora, Tanuj Nandan, Ashwani Kr. Upadhyay · 2008 · 22 citations

Customer Satisfaction, Online Banking, International Finance +15

Ponseti Technique for the Management of Congenital Talipes Equinovarus in a Rural Set-Up in India: Experience of 356 Patients

Rohit Malhotra, Ashutosh Mohapatra, Geetika Arora et al. · Children · 2018 · 11 citations · Full text

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